Service is very important to us at MUD BY SYL, which is why we give a 6-month warranty on all jewelry, provided they have been worn properly.

Not covered by warranty; scratches and dents and other damage that can occur through daily use, fall damage, and also no damage / discolouration caused by exposure to chemicals, such as present in some types of perfume, make-up, hairspray, chlorinated water, etc.


MUD BY SYL determines on the basis of its expertise whether the guarantee applies.


If the warranty applies, MUD BY SYL ensures that the jewelry is repaired or replaced by the same or a comparable piece of jewelry. In the case of an unfounded complaint, the costs incurred are for the consumer.


The following tips will help you ensure that you have years of wearing pleasure from your MUD BY SYL jewelry:


 - Avoid contact with cleaning products and make-up,


 - Do not wear the jewelry while showering, exercising or sleeping,


 - Do not spray perfume on the jewelry,


 - Regularly polish 925 silver with a silver cloth,


 - If you are not wearing the jewelry, store it in the box to ensure that it is not damaged



Send an email to info@mudbysyl.com. We are happy to help you!