PRIVACY

Privacy-sensitive data or personal data is processed through our webshop. MUD BY SYL considers a careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that:

- we clearly state the purposes for which we process personal data. We do this through this privacy statement;

- we limit our collection of personal data to only the personal data that is necessary for legitimate purposes;

- we first ask you for explicit permission to process your personal data in cases where your permission is required;

- we take appropriate security measures to protect your personal data and also requirements of parties that process personal data on our behalf;

- we respect your right to provide, correct or delete your personal data at your request.

MUD BY SYL is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.

Use of personal data

 

When using our webshop, we obtain certain information from you. This can be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested, or of which it is clear that they are provided to us for processing.

 

We use the following information for the purposes stated in this privacy statement:

• Name and address details
• Telephone number
• Billing address
• E-mail address
• Payment details
• Sex
• Date of birth
• IP address

Register

You must be registered with certain parts of our webshop. After registration, we save the username and personal data you have chosen. We keep this information so that you do not have to enter it every time and so that we can contact you in the context of the execution of the agreement. We will not provide the data linked to your username to third parties, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is required by law. In case of suspicion of fraud or abuse of our webshop, we can hand over personal data to the competent authorities.

 

Access portal

With our portal you can gain access to a management environment where you can set, specify and change things yourself.

Order processing

When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.

Advertisement

In addition to the information on our website, we can also inform you about our new products and services:

 

- By email

- Via social media

- Communication and newsletter

We offer a newsletter with which we want to inform interested parties about our products and / or services. Every newsletter contains a link to unsubscribe. Your email address is automatically added to the list of subscribers.

Location data

If necessary for the service, we may collect location data (GPS) from you. Your permission will be requested for this at the time itself. This (location) data can also be stored and processed by the provider of, for example, the navigation / map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements from the relevant provider.

Publication

When using our webshop, the following information is published so that it is visible to everyone on the internet:

 

- Your name and address details

The published information is anonymous: in principle you cannot be traced.

Ads

Our webshop displays advertisements.

** Cookies **

Our web store uses cookies. Cookies are also placed via third parties engaged by us.

 

When you visit our webshop for the first time, a notice is displayed in which we explain why we use cookies. We consider your further use of our webshop as permission for this use of cookies. You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally. We have made agreements with third parties who place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they deal with cookies, the privacy statements of these parties can be viewed (note: these can change regularly).

Google Analytics

We use Google Analytics to keep track of how visitors use our webshop. We have entered into a processor agreement with Google to make agreements about the handling of our data.

Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services. Finally, we let the IP addresses anonymize.

Security

We take security measures to limit misuse of and unauthorized access to personal data.

Retention periods

The personal data described above is stored for as long as necessary to process your orders, including warranty. After that, we keep data for a maximum of one year for the statistical purposes described. The data will then be deleted, unless there is a legal obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes.

View and change your data

For questions about our privacy policy or questions about access to and changes to (or deletion of) your personal data, you can contact us at any time using the information below. You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your permission, or state with reasons that you want us to limit the processing of personal data. To prevent abuse, we may ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it removed.